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Whether you’re an employee or contractor, refer a new role or new piece of work and when this is successfully filled as a chargeable ClearPoint assignment, you will receive 10% of the Gross Profit (up to a maximum of $2.50 for each hour). You just need to send the referral details (printed email or letter containing date and lead description) to the Chief of Staff.  Once approved, our FinOps team will send you the hours worked for each Lead referred by you on a monthly basis.  Contractors need to itemise them on invoice and employees will paid through payroll.  You need to be currently engaged with ClearPoint to be eligible.

ClearPoint reserve the right to cease or change any programmes and policies as we see commercially necessary.

A bit like Siri and Alexa, Cheryl pretty much knows everything so ask her. If the Operations team can’t deliver, Cheryl will know who can.

We use a Dropbox for Business account (with your ClearPoint email address). Please don’t save any personal files in here. The account is configured to minimise global sharing and isolate active client projects into high level folders. If you need to delete or move folders and documents at the Root or Project level, or have questions around file naming conventions, check with Cheryl.

If there is an earthquake and you are inside a building (even in a lift), move no more than a few steps, drop, cover and hold. Ensure you move away from windows, equipment and shelves that may fall. Take cover under solid furniture such as tables and desks. Stay where you are until the shaking stops and you are sure it is safe to exit. Use the Civil Defence Survival Kits (in the corridor by the Level 3 bathrooms in Auckland) if you need to.

For permanent employees, independent counselling is available through EAP (Employee Assistance Programme). To arrange a confidential telephone, in-person, video or e-counselling appointment anytime, visit or phone 0800 327 669.

All employees are treated with fairness, dignity, courtesy and respect. Any instances of Bullying, Discrimination, Harassment or unjust behaviour will be investigated, and appropriate disciplinary action taken to support staff to be satisfied and productive so that they are willing and able to perform their best. We encourage anyone experiencing or witnessing unjust behaviour to seek support and advice from your manager or one of the leadership team you feel comfortable with.

If you have paid for goods or services on behalf of ClearPoint, please provide admin with a tax receipt by the end of the month. For permanent staff, expenses will be paid on the 3rd working day of the following month. For contractors, please include the expenses on your invoice.

All receipts need to state client names and titles of people in attendance and purpose of purchase/meeting. Taxi receipts require client name and destination.

Whether you’re an employee or contractor, refer someone by sending their CV and/or contact details to and if we engage them, once they’ve completed their first month with us we’ll shout you to a dinner for two.

If you discover a fire, activate the nearest fire alarm, phone the fire service (111), and alert people in your area. Use the firefighting equipment only if safe to do so. (In Auckland there are two fire extinguishers on Level 3. One is situated by the electric cupboard and rear stairwell entry, and the other by the door to the bathrooms. A fire hose is situated by the door to the bathrooms. One Level 1 there is a fire extinguishers in the kitchen and a fire hose by the bathrooms.)

If time permits and there is no danger, close all windows and doors.

If you hear the fire alarm leave using the nearest fire exit, helping anyone who needs it, and make your way to the assembly area (in Auckland, on Custom Street West opposite the Garage). Follow instructions from the Fire Wardens. There are assigned fire wardens for each office. If none are in the office at the time a fire alarm is activated, then a member of the admin or management teams will assume the role of fire warden.

Auckland office’s First Aid Kits are located in the kitchens of levels 1 and 3. The First Aid Handbook (from St John’s) is on the shelf next to the First Aid Kit on level 3. When you’re on-site with a client, make sure you find out where their First Aid Kits are located and their Health & Safety Policy. Anyone working from home should have their own First Aid Kit.

We use Google Apps for email, calendar and intranet. Please use your ClearPoint email address for all client email correspondence, with a ClearPoint signature email footer. The main email distribution lists we use are associates@ClearPoint and associates_client@ClearPoint. We consider all information on ClearPoint Google Apps (including email) is company information. Please apply professional discretion to any personal emails or information you choose to store in ClearPoint Google Apps.

If you suspect unauthorised persons have access to ClearPoint systems and/or information, contact Cheryl who will assess and suspend users as required.

Follow reasonable steps to ensure that your devices access ClearPoint information in a secure manner with PINs, passwords, activated inactivity “lock” functionality.  If your devices support it, we also recommend using Disk Encryption, “Device Finding”, and “Remote Wipe” services.  You need to ensure that you run standard anti-virus software, take reasonable precautions to protect your devices from any unauthorized access. You should maintain DIFFERENT and STRONG passwords (with Two Factor authentication where available) for all ClearPoint information systems, Apps and Dropbox should all have different passwords.

All devices that have access to ClearPoint Information should be operated as “Single User Access” mode. This means not sharing any of your security credentials or profile with others. If you lose access to your device notify your manager and an admin. (Make sure not to reset any passwords or unlink your DropBox account until your manager requests you to do so).

‘The Garage’ is located on the ground floor of our head office at ClearPoint House in Auckland. It is our exclusive venue to hold events, meetings, ideation sessions or just to hang out for a coffee with colleagues. Check out the Garage bookings page and calendar here.

What you need to know:

We are all for ‘doing what’s right’ and minimising process, so you are welcome to drop in and use the space at your leisure. We trust you will be respectful towards other meetings and take pride in it (leave it clean and tidy). Please take notice of who is around you eg. if its obvious there is a client meeting going on, move yourself to another zone. To help you maximise the space, here are a few example furniture layouts of how you can set up the space for your event. Contact to book the space.

For Car Travel, remember the IRD policy means that work-related travel in personal cars can be claimed from your normal place of work (e.g. ClearPoint offices) to a client site. If you travel direct from home, you can claim the distance travelled, less the distance you would normally drive to work. This ensures tax free reimbursement. Also, consider using a hire car if that’s a cheaper alternative. Travel costs are passed on to clients. Many clients have agreed rates in advance, so make sure you know what they are and gain approval before travelling.